Services We Offer

Consulting

Activedge can assist your organization in automating your essential controls compliance and audit tests through the effective use of ACL’s audit analytics software. This frees your valuable staff resources to focus on critical analysis and investigation and to resolving potential weaknesses of deficiencies in internal controls and core business processes.

 

ACL’s Controls Testing Solutions draw on the extensive industry knowledge and experience of our Consultants and Technical Support staff. Our Consultants assist customers in driving more effective use of ACL audit anlytics software, scalable from departmental or business unit teams to enterprise solutions.

Services include:

  • Developing customized ACL script applications.
  • Automating an initial set of high-priority control tests using ACL.
  • Assisting with the design and implementation of the most effective approach to integrating ACL Audit analytics technology into organizational audit and control processes.
  • Providing guidance configuration and optimization of ACL Server Edition.
  • Helping you overcome your data access challenges.
Supporting

Activedge commitment to customer support means you get a comprehensive, high-quality program that helps you accomplish more with greater ease. We provide personal, technical advice through highly skilled Support Specialists at our Global Help Desk, exclusive access to a comprehensive online knowledge base, and peer-to-peer information exchange. We also understand that not all customers have the same support needs, so we offer two levels of support, Premium and Standard.

 

Our entire support culture is built around enabling your success. From the in-depth training our Support Specialists receive, to continuous surveys of customers, we are focused on getting it right the first time. In fact, 90% of support calls are resolved within one day with customers continuously reporting a solid satisfaction rate above 8.4 out of 10.

Premium Support

Our goal is your success in applying ACL software for exceptional results. With Premium Support, you are assured maximum coverage with one of the worlds premier Support networks. You gain unlimited access to Support Specialists, online resources, training tools, and more. Whether you have a specific technical issue or wish to achieve a broader business goal like automating scripts to streamline your audit reviews, or enhancing fraud detection within your organization Premium Support provides the resources you need to implement best practices, save time, and drive performance.

Standard Support

Our commitment is to your success in using ACL technology. With Standard Support, you get the latest ACL software innovations and a portfolio of resources that can help you save time, meet challenges, and redefine performance.

Implementation

Activedge provides end-to-end implementation services for all its technology products, ensuring clients realize the full benefits of their ACL technology investment. Activedge Consultants have broad-based expertise and experience in transactional data analysis and controls compliance issues that they bring to all client engagements, to help organizations to respond with confidence to today’s business and regulatory concerns.

 

Activedge Consultants bring years of industry, audit, and controls experience and a rigorously tested and proven methodology to every client interaction. They leverage best practices in audit analytics acquired and refined through years of working with the worlds leading organizations in both private and public sectors. Activedge Consultants are experts in implementing Continuous Controls Monitoring solutions, defining applications and implementation strategies that meet organizations unique business needs, delivering fast payback and improved bottom-line results.